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5 reasons why you should have a customer loyalty program

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Do you want more returning customers? The kind of customers who spend more and visit more often? A loyalty program’s main purpose from your point of view is to make more money by keeping your current customers. They can achieve this because they’re cost-effective, and they help to increase social proof, word-of-mouth and customer referrals. What is 5 reasons you should have a customer loyalty program Strengthen a positive customer experience Show customers that it’s worth it to come back to your store Encourage customer referrals Build social proof Maximise brand advocacy 1. Strengthen a positive customer experience According to Forbes, 79% of online shoppers will turn to a competitor if they experience poor customer service in the first week. That’s a fast way to lose a customer, right? We'll take a little detour into social psychology. Customers are excited when they see they can collect points in exchange for purchases, thinking, “Wow, I get something extra for my money besides

Earn Points Programs vs Cash Back vs Punch Card Loyalty Programs definition

  Earn Points Programs: These kinds of dedication rewards offer shoppers a couple of focuses against a specific measure of their use. Buyers can utilise this procured sum in a few buying or appointments when they applied these focuses on the offered stages or organisations. Example: A couple of banks, finance applications, and eCommerce stages offer this kind of loyalty program for their clients. By taking care of bills or buying for a specific sum, customers can procure focuses and deduct them for making another buy. Cash Back Loyalty Programs: Like acquire focuses, buyers spend a specific sum on the business and procure a cashback. This cashback relies upon the spending sum, for example, spending more and acquiring more. All the more frequently, monetary or conditional applications offer this faithfulness. Purchasers procure from covering their bills through these applications. Punch Card Loyalty Programs: A few organisation use punch cards to give a couple of exceptional proposals a